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Op-Assist - Operated Assisted Conferencing
High -profile conferences that require special attention from trained experts in order to ensure the success of the event. From large-scale investor relations calls to small board of directors meetings, Terra Firma works with you to execute your important calls flawlessly.
Terra Firma Operator Assisted Conferencing streamlines large-scale audio conferences by offering a truly scalable, assisted service for up to 2,500 participants. Our specialists are available before, during and after your conference to make certain your event runs smoothly from start to finish.
Consulting - our specialists help develop a strategy for a professional, reliable event
Scheduling - our experienced event planners ensure that your specifications are defined
Monitoring - an operator is always available to immediately respond to requests
Reporting - detailed post conference reports are available immediately after the call
Three Service Levels
Our operator assisted services provide a wide range of features to support your conferencing event, so you receive support that is tailored to your needs. If you simply have more than 125 participants, our automated service is unattended with available operator assistance. With our Standard service, participants are entered into the call, a roll call is conducted and the line quality is checked by the operator. Our Premium service provides advanced features, including Q&A and polling, with online operator monitoring.
| Key Features |
| Participant entry |
Have participants enter with their name, a tone or silently |
| Roll call |
Conduct an operator-led roll call to signify the beginning of the meeting and to make sure the right participants are present |
| Q&A |
Initiate a live Q&A session allowing participants to signal when they have a question |
| Polling |
Use the keypad to record multiple-choice questions and answers and receive a voting report at the end of the conference |
| Call taping/Digital replay |
Store conferences by taping or digitally recording them - receive an audiocassette, CD or digital playback |
| Participant list |
Keep a record of who was on the call with a participant list that can be faxed or e-mailed |
| Fax/E-mail services |
Fax or e-mail broadcast any support materials to all participants before or after the call |
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Investor Relations
Informative Training
Board Meetings
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Reduce time coordinating and managing large-scale conferences by using our conferencing specialists
Host hassle-free, high-profile conferences with ease
Get valuable participant information and feedback for
later follow-up
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